Privacy Policy
We are delighted that you’ve chosen to visit the Cetero Web site (the “Site”). This Privacy Notice describes Cetero’s practices with respect to personal information we collect through the Site. Cetero takes the privacy and security of visitors to our Site very seriously, and your trust in us is crucial to our success.
What personal information does the Site collect?
Personal information is information that identifies you or that is identifiable to you. Cetero may collect personal information from you through the Site in a variety of circumstances. For example, you may choose to submit information to us to express your interest in Cetero services or in participating in one or more clinical trials. You may also submit information in response to surveys, to register for periodic communications or to request information from us. The personal information we collect may include name, contact information, age and other demographic information, and, in connection with clinical trials in which you express interest, certain information about your physical characteristics and medical history.
Personal information is information that identifies you or that is identifiable to you. Cetero may collect personal information from you through the Site in a variety of circumstances. For example, you may choose to submit information to us to express your interest in Cetero services or in participating in one or more clinical trials. You may also submit information in response to surveys, to register for periodic communications or to request information from us. The personal information we collect may include name, contact information, age and other demographic information, and, in connection with clinical trials in which you express interest, certain information about your physical characteristics and medical history.
How does Cetero use personal information?
Cetero may use personal information we collect through the Site to receive and process your request to participate in a clinical trial, to contact you about trials for which you express interest, to provide you with email newsletters, email alerts, and other information you have elected to receive, to communicate with you about products, services, and business programs that may be of interest to you, to enhance and improve our services, to operate, administer and improve the Site, to display content and advertising that is customized to your interests and preferences, and to satisfy applicable legal and regulatory requirements. In addition, Cetero may anonymize personal information by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personal information with that of other visitors to the Site.
Cetero may use personal information we collect through the Site to receive and process your request to participate in a clinical trial, to contact you about trials for which you express interest, to provide you with email newsletters, email alerts, and other information you have elected to receive, to communicate with you about products, services, and business programs that may be of interest to you, to enhance and improve our services, to operate, administer and improve the Site, to display content and advertising that is customized to your interests and preferences, and to satisfy applicable legal and regulatory requirements. In addition, Cetero may anonymize personal information by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personal information with that of other visitors to the Site.
Does Cetero share personal information collected through the Site with third parties?
We may disclose personal information to our affiliates and subsidiaries, as well as external, third party service providers performing services on our behalf, including those hosting our servers and providing other technical support services. All such parties will be under obligation to process data in accordance with our instructions. We also may disclose or transfer personal information (and any related information) to others as necessary or appropriate to protect the security of the Site; to protect ourselves and our affiliated companies against liability; to protect our customers; to respond to subpoenas, judicial processes, or legitimate requests by law enforcement officials (if we believe in good faith that the law requires it); to investigate actual or potential fraud or illegality; to the purchaser in connection with any sale, assignment, or other transfer of all or a part of our business or company; or where we believe in good faith that it is in the interest of the health, safety or protection of any third party. In any of these situations, the recipient of the information may be located in the United States or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
We may disclose personal information to our affiliates and subsidiaries, as well as external, third party service providers performing services on our behalf, including those hosting our servers and providing other technical support services. All such parties will be under obligation to process data in accordance with our instructions. We also may disclose or transfer personal information (and any related information) to others as necessary or appropriate to protect the security of the Site; to protect ourselves and our affiliated companies against liability; to protect our customers; to respond to subpoenas, judicial processes, or legitimate requests by law enforcement officials (if we believe in good faith that the law requires it); to investigate actual or potential fraud or illegality; to the purchaser in connection with any sale, assignment, or other transfer of all or a part of our business or company; or where we believe in good faith that it is in the interest of the health, safety or protection of any third party. In any of these situations, the recipient of the information may be located in the United States or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
What other types of information does Cetero collect from me when I visit the Site?
When you visit the Site, as with many other Web sites, certain information is automatically logged and collected concerning your visit. This information may include information about your Internet service provider, browser type, domain name, Internet Protocol address, the Website that referred you to us, the Web pages you request, the date and time of those requests, and entry and exit points. We use this information for a variety of business purposes, including to administer the Site, personalize your experience while you are on the Site, tailor our interactions with you, report usage metrics, and otherwise operate and improve the Site content.
When you visit the Site, as with many other Web sites, certain information is automatically logged and collected concerning your visit. This information may include information about your Internet service provider, browser type, domain name, Internet Protocol address, the Website that referred you to us, the Web pages you request, the date and time of those requests, and entry and exit points. We use this information for a variety of business purposes, including to administer the Site, personalize your experience while you are on the Site, tailor our interactions with you, report usage metrics, and otherwise operate and improve the Site content.
Like many Internet sites, the Site may also use small text files called “cookies” that are sent to the hard drive of your computer to store bits of information related to your use of the Site. These may include cookies served by third party service providers to Cetero. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the Site or portions thereof. The “Help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to configure your browser to reject cookies altogether. However, if you disable cookies, you might not be able to access important functions or features of the Site and your use of the Site may be limited. In addition, We may use certain technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Cetero reserves the right to fully use, disclose, and process, without restriction, any information collected via the Site or through the operation of email messages that is not in personally identifiable form.
We may also combine the information described in the prior two paragraphs with personal information collected through the Site, and use the combined information for the purposes described under “How does Cetero use personal information collected through the Site?”
How do I modify or request deletion of personal information?
If you wish to request Cetero to update or delete any personal information you have previously provided through the Site, please contact Us as indicated under “Where can I go with questions” in this Privacy Notice. Please note that there is some personal information We will not be able to remove or modify either for legal or accounting reasons (such as information relating to your purchase of products or services), or because removal or modification might require inordinate effort.
If you wish to request Cetero to update or delete any personal information you have previously provided through the Site, please contact Us as indicated under “Where can I go with questions” in this Privacy Notice. Please note that there is some personal information We will not be able to remove or modify either for legal or accounting reasons (such as information relating to your purchase of products or services), or because removal or modification might require inordinate effort.
You may have a right under applicable law to access, modify or delete personal information. To exercise this right, if applicable, please contact Us as described above.
How can I change what promotional communications I receive?
We may use your e-mail address and other contact information provided to us through the Site to send newsletters or promotional materials from us and, if you agree, from third parties. If you would like to stop these communications, please follow the instructions included with each e-mail or send an email message to marketing@cetero.com with the subject line: Unsubscribe Me.
We may use your e-mail address and other contact information provided to us through the Site to send newsletters or promotional materials from us and, if you agree, from third parties. If you would like to stop these communications, please follow the instructions included with each e-mail or send an email message to marketing@cetero.com with the subject line: Unsubscribe Me.
Please also note that even if you opt out of receiving promotional email communications from us, we may still use personal information we collect through the Site to communicate with you for other purposes, such as orders/purchases, customer service responses and other communications we consider necessary in order to provide the products and services you request or to administer our relationship with you.
How does Cetero secure personal information collected through the Site?
Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of personal information. However, we do maintain reasonable physical, electronic, and managerial procedures to protect personal information against unauthorized disclosure, use or access.
Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of personal information. However, we do maintain reasonable physical, electronic, and managerial procedures to protect personal information against unauthorized disclosure, use or access.
We limit access to personal information about you to employees and contractors who we believe reasonably need access to the information to provide products or services to you or in order to do their jobs. We also have physical, electronic, and procedural safeguards to protect personal information about you.
If a password is used to help protect your accounts and personal information, please take care to keep it confidential. If you are on a public computer or sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Information from children
The Site is a general audience site that is not designed or intended to collect personal information from children under the age of 13. Cetero does not knowingly collect personal information through the Site from anyone under the age of 13. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this Site. We ask that parents supervise their children while online.
The Site is a general audience site that is not designed or intended to collect personal information from children under the age of 13. Cetero does not knowingly collect personal information through the Site from anyone under the age of 13. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this Site. We ask that parents supervise their children while online.
How will Cetero notify me of changes to this Privacy Notice?
We reserve the right to change this Privacy Notice from time to time and in our sole discretion, except where prior notice or consent is required by law. Please check this Privacy Notice frequently and particularly before you submit additional information via the Site. Your continued use of the Site constitutes acceptance of such changes in this Privacy Notice, except where further steps are required by applicable law.
We reserve the right to change this Privacy Notice from time to time and in our sole discretion, except where prior notice or consent is required by law. Please check this Privacy Notice frequently and particularly before you submit additional information via the Site. Your continued use of the Site constitutes acceptance of such changes in this Privacy Notice, except where further steps are required by applicable law.
Where can I go with questions?
Please feel free to contact Us with any comments, questions, or suggestions you might have regarding the information practices described in this Privacy Notice. You may contact Us at privacy@cetero.com.
Please feel free to contact Us with any comments, questions, or suggestions you might have regarding the information practices described in this Privacy Notice. You may contact Us at privacy@cetero.com.
Effective Date: [26 May 2011]
